WorkTrack Service Mgmt
There is no cost for the mobile app, but it requires a working trial, or paid subscription of the WorkTrack Service Management. To log in use the same company name you use to log in on the web. Contact support if you have questions.
The features in this app include:
- View Manage "Active Work Orders"
- Process Work Orders
- Process Service Agreement Work Orders (part of an optional module)
- Add and View Time Card Records (part of an optional module)
- View Work Order Details
- Accept Signature on Work Order
- Email Work Order
- View and Edit Custom Fields
- Configure Work Order Lists
- Configure Work Order Details page
- Error Reporting/Send Log
- Receive Work Order Alerts
- View and Add Text Notes
- View Picture Notes
- Attach Picture Notes from Device Albums
- Attach Photos from the Device Camera
- View Equipment Service History
- View and Edit Equipment Attributes
- Add Equipment to Site through Work Order
- Change Equipment on Work Order
- See Work Orders Where I am Secondary
- Send GPS Location from the Field
- Price Up Invoice from the Field
- Email Invoice
- Take payment in the field though (additional fees apply)
- Email Receipt
- View and Manage Received Alerts
- Configure Mobile App through Settings
- Create new work orders
- Assign/Reassign work orders
This application is NOT compatible with CorrigoNet or WorkTrack Facilities Management.
Permissions
- precise location (GPS and network-based)
- full network access
- modify or delete the contents of your USB storage
- take pictures and videos
- read your contacts
- read call log
- read sensitive log data
- view network connections
Tags
Comments
- After upgrading my phones I was unable to load the WorkTrack App on the new kyocera Rise as it was not showing on the App store due to phone requirement restrictions. I was however given a work around within a couple of days of reporting this to our tech support agent. I am happy to write a review for a company that called me with instructions on how to configure my phone to accept an emailed version of the program even though they could have given me the simple answer of we are not affiliated with Kyocera. You guys went above and beyond what was expected of you to resolve an issue that would have cost me $400 dollars per phone to resolve on my own. THANK YOU Corrigo!
- After upgrading my phones I was unable to load the WorkTrack App on the new kyocera Rise as it was not showing on the App store due to phone requirement restrictions. I was however given a work around within a couple of days of reporting this to our tech support agent. I am happy to write a review for a company that called me with instructions on how to configure my phone to accept an emailed version of the program even though they could have given me the simple answer of we are not affiliated with Kyocera. You guys went above and beyond what was expected of you to resolve an issue that would have cost me $400 dollars per phone to resolve on my own. THANK YOU Corrigo!
- Finally this is the work track we were waiting for. Create work order capabilities and the ability to dispatch calls.
- Finally this is the work track we were waiting for. Create work order capabilities and the ability to dispatch calls.
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